20 years ago we have started creation of a man and custom made jewellery of an exceptional quality. Our jewellery show customers personality that’s why customer relations is crucial for us.
We are happy when our customers are happy with their Brilldor jewellery. That's why if you ordered your jewellery and it does not fit - please let us know and we will adjust it or if adjustment is not possible - will suggest other options.
In our web-boutique we would like to provide the same level of services as in our work-shop. Thus we provide safe on-line payment opportunities verified by main International payment providers. Our customers may pay by credit card (powered by wallee.com), via PayPal or wire transfer.
Brilldor orders are delivered with our trusted provider - DHL company.
With great happiness we see how our creations become absolute favorites and family heirlooms. Worn daily Brilldor jewellery live on with our customers, touch their skin and other surfaces, being exposed to occasional knocks and scratches, pollution and temperature changes.
As we take care of our loved ones we kindly ask you to take care of your Brilldor jewellery. Please entrust them to us regularly for check-ups and cleaning to preserve your family heilrooms for years and generations to come.
Brilldor jewellery is created by a highly skilled team using mix of traditional hand-techniques and superior technology. All Brilldor creations receive a guarantee certificate which we kindly ask you to keep so we can provide you complimentary warranty service.
Moreover our registered Brilldor club members can access history of the jewellery on-line as well as enjoy complimentary concierge service. Our concierge will contact you to remind about the service and help to arrange door to door delivery. You may read about personal concierge here.
Our team is capable to perform all necessary maintenance and repairs within a short period of time.
What do we do?
When we receive the jewelllery for maintenance we perform all necessary actions to give a piece of Brilldor jewellery back its sparkling appearance if it has become dull or has scratches cause by daily wearing.
Once the jewellery piece arrive in our workshop:
In case if we diagnose a problem with a jewellery which is requiring additional care we will contact you to inform about potential solution.
Many years ago we have...
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